The Model 2 has exterior dimensions of 84” L x 84” W x 33” H.

It weighs 975 pounds when empty and 5,800 pounds when filled.

• The Model 2 can be placed inside or outside on a level surface.
• It weighs 5800 pounds when filled, and must be placed on a surface that can support this weight. A deck, platform, concrete pad, or 4” of loose stone can all work well.
• There are two vents that are located on the cold plunge side of the Model 2 which should have access to open air for ventilation. One vent is located on the access panel and should have 5 feet of clearance. The smaller vent along the length of the cold plunge should have 2-3 feet of space, depending on your environment.

The hot tub runs on a 220V hard-wired electrical connection and should be installed by a licensed electrician. The cold plunge runs on a standard 110V connection. 

Once delivered, there are three steps for installation.

1) Place the Unit. We recommend you work with a local hot tub mover to ensure a safe, smooth install. They will un-crate the unit, move it into location, and remove crate packaging. We’re happy to suggest trusted movers in your area (we've worked with many) and help with quotes—you’ll contract directly with them. Most straightforward installs cost $300–$500, assuming clear access (3 ft wide, 7.5 ft high, no tight turns or steep stairs). You should confirm with the mover in advance so everything goes smoothly.

2) Hook Up Electrical. Your electrician will connect the unit (220V for the hot side, 110V for the cold side).

3) Connect & Fill. You can connect the chiller, fill up the Model 2 with a standard hose, and you’re ready to go!

Assuming residential and normal use, routine maintenance is similar to a standard hot tub. We recommend:

Weekly: Add sanitizer and balancers to your water. Rinse the metal mesh filter on the cold plunge.

Quarterly: Drain both the cold plunge and hot tub. Clean the acrylic shell and cover. Replace the paper filters on both the hot tub and cold plunge. Refill and add sanitizer and balancers.

We offer free curbside delivery via freight carrier. The unit ships to a local distribution center, and then the carrier contacts you to schedule a delivery window.

Usually this takes 1-2 weeks from the day we ship. For in-stock units, we can ship next-day if you’re ready to receive it.

Absolutely! We'd be happy to hold your order until you are ready to receive — and we won’t ship out without your explicit approval.

There are two vents that are located on the cold plunge side of the unit. These vents are essential for providing proper airflow to the cold plunge chiller, and they need unobstructed open air access. As such, the Model 2 cannot be placed fully underground.

Many customers choose to embed their unit in a deck or against a wall. This is possible as long as the vents have airflow, and you have access to the mechanicals & controls. Feel free to reach out to discuss what's possible!

The hot tub is designed for year-round outdoor use, including winter.

The cold plunge is designed for use above freezing temperatures. There are some modifications you can do to keep it running in sub-freezing temps — please reach out to us to discuss if you are interested.

Without these modifications, the cold plunge should be winterized and drained for temps below 32°F.

Each side of the Model 2 typically heats/cools at a rate of 4°F per hour. Once at the desired temperature, it maintains that temp continuously.