At Aquavoss, we stand behind the quality and craftsmanship of our products. We are pleased to offer a comprehensive warranty program to provide peace of mind and ensure your satisfaction with your Aquavoss cold plunge. Please read the following warranty details carefully:

1. Warranty Coverage

Aquavoss offers a 1-year limited warranty on parts for all our cold plunge models. This warranty covers any defects in materials or workmanship that occur during normal use of the product. The warranty begins from the date of purchase and applies to the original owner only.

2. Warranty Exclusions

Please note that the Aquavoss warranty does not cover labor costs associated with repairs or replacements. It also does not cover damages resulting from improper installation, misuse, negligence, accidents, unauthorized modifications, or any other factors beyond normal wear and tear. Additionally, the warranty is non-transferable and applies only to the original purchaser.

3. Warranty Claim Process

In the event that you experience an issue covered by the warranty, please follow these steps to initiate a warranty claim:

Contact our customer support team by phone or email, providing your proof of purchase and a detailed description of the issue.
Our customer support representative will guide you through the necessary troubleshooting steps to identify the problem and determine if it falls within the warranty coverage.
If the issue is covered, we will work with you to provide a resolution. This may involve sending replacement parts, depending on the nature of the problem

4. Limitations and Disclaimers