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William Flair

Your wellness guide

How to Connect the Hot Tub Electrical for the Aquavoss Model 2

Hot Tub Setup
The hot tub runs on a 220v hard-wired electrical connection. As such, the electrical hook up must be done by a licensed electrician. The electrician will run wiring from your main electrical panel to a sub-panel that is located 5 feet away from the hot tub. Thereafter, they will run wiring from the sub-panel directly into the hot tub control system. 
Refer to the below video as well as the instructions that follow for guidance on how the electrician will install the hot tub:
Refer to the this diagram for the proper wiring for the hot tub connection.
Proper wiring for a hot tub connection
As shown above, run conduit and wiring from the main electrical breaker to a GFCI Breaker Box that is set-up 5 feet from the hot tub (a GFCI breaker box is not included with the Model 2). Connect only to a circuit protected by a Class A Ground Fault Circuit Interrupter (GFCI) or Residual Current Device (RCD) mounted at least 5’ (1.52M) from the inside walls of the spa/hot tub and in line of sight from the equipment compartment. Run conduit and wiring from the breaker box into the Balboa Control System on the hot tub side. 
Refer to image below to understand the location of the Balboa Control System and the conduit point of entry:
Balboa Control System location and conduit point of entry
The hot tub must be wired with a 50 amp, single phase, 220 volt, four-wire service (two line, one neutral, one ground). The grounding conductor must not be less than #10 AWG. Use minimum 8awg copper conductors only.
A wiring diagram is located on the back side of the Balboa Control System for your technician to reference. Diagram is also shown below:
Wiring diagram on the back side of the Balboa Control System
The Aquavoss Model 2 is equipped with a power indicator which also has a diagnostic function. It will begin blinking if the heater high-limit thermostat has tripped. If the power indicator light is blinking, follow the instructions in the Troubleshooting section to identify and correct the cause. 
Once the spa has been filled with water, it is important to test all of the circuit breakers. Push the “TEST” button on each GFCI breaker and observe it click OFF. Wait for 30 seconds, then push the breaker switch to the OFF (down) position and then to the ON (up) position. If any of the GFCI breakers fail to operate in this manner, there may be an electrical malfunction, and it is important to turn off all circuits and not use the spa until the problem has been corrected by an authorized service agent.
It is also important to note that removing or bypassing any GFCI breaker will result in an unsafe spa and will void the Model 2’s warranty.
Please feel free to reach out to us if you have any questions on how to connect the hot tub electrical for the Aquavoss Model 2. 

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How to Install the Aquavoss Model 2 Chiller

How to Install the Aquavoss Model 2 Chiller

Most of the cold plunge system is installed prior to delivery (the piping, the circulation pump, the ozone, the drains, the filter, etc.) and ready to go upon delivery. The chiller, however, was disconnected from the system before it was shipped out to you. Here is the reasoning … the chiller has refrigerant inside of it. The chiller cannot be pre-installed as the refrigerant would spill and in turn cause long-term damage to the unit. Therefore, we securely packaged the chiller inside of the cold plunge tank so that the refrigerant does not spill during the shipping process. In this blog, we are going to walk you through how to connect the chiller back into the system so that your cold plunge side is operational (this does not require any particular expertise). Please refer to the video below as well as the following instructions for guidance on how to install the Aquavoss Model 2 chiller: https://www.youtube.com/watch?v=_BaMeJs13Nk&t=128s 1. Remove the chiller from the cold plunge tank The chiller was strapped securely inside of the cold plunge tank. As you were unboxing the product, you should have seen signage and warning labels indicating where the chiller is and that it must be removed prior to laying the Model 2 horizontally. Remove the chiller from the cold plunge tank – make sure that the chiller is always upside right as you want to ensure that refrigerant never spills. 2. Remove the access cabinet The technology for both the cold plunge and the hot tub are inside the “access cabinet”. The access cabinet can be identified in three ways: a. The access cabinet is on the same side as the thicker part of the acrylic shell. b. The access cabinet has the larger vent on it as well. c. There is a black handle in the middle of the side panel (not featured in image). Remove the two black corner pieces by gently pulling them away from the unit. Once you remove the black corner pieces, there will be four screws exposed on each corner of the cabinet as shown in the image below. Remove the screws using the Allen wrench that was provided to you in the welcome package. After you have removed the screws, then pull using the black handle at the base of the panel (not shown in image). The panel is also magnetic so give it a good tug to remove it. IMPORTANT: The panel was designed to be very easy to access. Once you remove the screws for the first time, you do not need to re-insert them when you close the panel. The panel and corner pieces are magnetic – screws are not needed to keep them in position (therefore making it very easy to access). Keep the screws in case you ever want them for the future. 3. Unbox the chiller (keep it right side up to avoid spilling the refrigerant!) 4. Place the chiller onto the stainless steel frame inside of the access cabinet 5. Use the Allen wrench and the provided hexagonal headless screws to secure the chiller to the Model 2 frame The hinge is already on the stainless steel frame. There are four hinges (one on each corner of the chiller). Secure the chiller to all four hinges using the Allen wrench and provided screws. 6. Connect the chiller to the cold plunge control panel The cold plunge control panel is already pre-installed to the side panel. The control panel has three cords hanging from it – there are also three cords grouped together that are connected to the chiller. These three connections need to be made as shown in the picture below. Ensure that these are all plugged in securely as anything that is loose could lead to a problem with the proper functionality of the chiller and the control panel. 7. Connect the chiller to the circulation pump Behind the chiller, there is a small black cylindrical circulation pump as shown in the image below. 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How To Move The Aquavoss Model 2 Hot Tub and Cold Plunge

How to Move the Aquavoss Model 2 Hot Tub and Cold Plunge

The Model 2 is an expensive purchase that demands careful preparation. We ship your order exclusively with our trusted carrier partners. The hot tub is very securely packaged in an enclosed wooden crate – this ensures that it is delivered to you safely. Our trusted freight carriers will deliver the Model 2 curbside (i.e. your driveway). From a liability perspective, they unfortunately are not able to place the unit in your backyard.